Kitty ([info]rab_rumrunner) wrote,
@ 2006-12-02 02:52:00
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Rabble Rabble Rabble
Sorry for any typing errors in this, I'm hella pissed. I am so angry right now, I can't even fall asleep. Why am I angry? Because I'm stuck in a cow town of racist, redneck douches for 8 months of the year.

Why am I so angry? Because every single fucking time I go to Steak and Shake with white friends, I get decent service. It's Steak and Shake, they aren't known for their service, which is fine. What isn't fine is that every fucking time I go with Black or Latino friends to Steak and Shake the service is noticeably worse. One time a group of white people came in after us, were seated, ordered, and got their food before me, my friend, and my two house mates, all of whom are black.

This particular night started out great. Hungry after the Lambda Chi semi-formal, Jess and I dragged our other house mate out to get something to eat, and since it was one, our only option was damn Steak and Shake. We walk in, and Jess and Camilo were the only non-white people in the whole restaurant. We're seated, ignored until finally the waiter takes our drink orders. He comes back when he catches me looking at him as he waits on someone who came in after us (after ignoring my glares several times), drops off the drinks (which he never comes to refill once the entire time), and just leaves, with out taking our orders. He comes back, asks me for my order, then just looks in the general direction of Camilo and Jess to take their orders and apologizes to me about the service, not bothering to even look at Jess and Camilo. After watching people who arrive after we did continue to receive food and service faster than us for about 45 minutes, he arrives with the food and apologizes only to me again, then leaves, forgetting Jess's cheesefries and my second order of fries and my dessert. When he won't come back when we look at him while he continues to check on other tables and even when I call out excuse me, Jess has had it and raises her hand and I once again stare at him looking pissed, watching him look directly at me a few times, only to avert his eyes when he met mine. He finally comes and asks me what the problem was when other customers in the restaurant start noticing us. I say, "hey Jess, you go first", and we tell him the missing items. He apologizes once again only to me, still not acknowledging Jess or Camilo while I nod, noting that I didn't think my mouth could get even become as thin as it was at the time. By this time, Jess has a complaint card and I fill it out.

We get the food, grab the check, and go to the register. We pay and I tell the (black)waiter at the cash register about how the service is shittier whenever anyone who isn't white is with me, and the guy doesn't look surprised, especially not when I tell him which waiter it was. He even nodded his head a few times.

He asked me if I wanted to talk to the manager, but by this time everyone else wanted to just go home, so I told him just to let the manager know what I talked to him about and that I was sending in a complaint card.

So yeah. On a lighter note, ummmmmmm, dead puppies.



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[info]mango_32
2006-12-02 08:15 am UTC (link)
Wow, that wasn't nice. *frowns*

I've also experienced racism before, and it just plain sucks. (I'm glad I'm living in a place where I'm exposed to very little of it now.)

But seriously, I guess if I went there I wouldn've probably gotten the same treatment? (since I'm asian) I'd like to hear if the complaint card worked?

sorry for replying twice, I just had to fix the typo

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[info]rab_rumrunner
2006-12-16 01:38 am UTC (link)
I'm mailing in the card when I go to work on Monday. Honestly, I doubt much will be done, but whatever. Corporate headquarters probably will just ignore it, but there isn't much else anyone can do.

Let's hope the restaurant fixes it though, because if I ever go there again (and there's always someone who wants to go for some reason, even if it isn't the only place open) and the same thing happens, instead of talking to the person behind the register, I'm going to bitch out the manager in front of the entire restaurant.

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[info]kotszok
2006-12-02 09:40 am UTC (link)
Holy shit I couldn't believe what I was reading. @_@ That is absoutely disgusting, the way the waiter was treating you guys. i just... God, my country is bad, people STARE at you in the street if you are a different colour, but I don't think they would do that at a restaurant (they just do other mean things, I guess T_T)

Ugh, I'm shaken, I don't know what else to say.

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[info]rab_rumrunner
2006-12-16 01:40 am UTC (link)
Sorry to shake you up.

I guess America's gotten better about tolerance and stuff, but unfortunately shit like this still happens. I wouldn't have been so angry had I not been told earlier that week that apparently, in a friends sociology class, they talked about how in restaurants waiters will tell the kitchen they have a "group of candadians" if there's a group of black customers, which means the kitchen can go slow on their food because they won't tip well (Of course a bad tip isn't cause and effect over bad service)

I think that's what happened.

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